If you have a complaint
The best way is to contact us via the in-app chat.
Alternatively, you can contact us on email@example.com if something’s concerning you or to make a complaint, and we’ll try to work it out with you. You can also contact firstname.lastname@example.org if we don’t deal with your complaint adequately.
For any other enquiries, please visit our Help Center or contact us via the in-app chat.
If you have a complaint and aren’t satisfied with how we deal with it or it’s been over 8 weeks since you raised it, you can refer your complaint to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service and find out more about their service: